Overview
Arguments are inconvenient things -- they create delays in progress, they create hurt feelings, and they create distraction. So if you are in the middle of a conflict with someone today, ask yourself who is benefiting. Is someone on the outside affecting your thinking -- or even fanning the flames of this fire? Focus on who you have issues with, and speak to them face to face. Do not go through a negotiator -- they will only confuse the issue. Don't add more noise to the discussion.
