Overview
If your house were burning down, would you try to put out the fire with just a bottle of water? No. You'd call the fire department for help and get the right resources to address the situation correctly. So today, when there's an upsetting situation or unexpected problem, don't just treat the symptoms. Placating someone to keep them happy for a little while isn't the right answer. You need to get to the root cause of the problem and deal with things once and for all.