by Mary Schwager, GalTime.com's Consumer Watchdog
Don't you just hate dropped calls? Or being the only person in the room who can't get cell reception? Or better yet, dealing with your cell phone provider's customer service department...good times. Love 'em or hate 'em, cell phones have become a necessary part of life.
When it comes to choosing a cell phone carrier, how do we know who's best? Or even worst? Research giant Consumer Reports answered these questions and more in their annual ratings of wireless providers released last Thursday.
In a survey of 63,000 subscribers ranking the four major cellular carriers (Verizon, AT&T, Sprint & T-Mobile), Verizon came out on top, earning the highest scores on voice, data service quality and knowledgeable staff. The remaining three carriers didn't rank as high for voice and text service quality.
While AT&T ranked among the low-scoringRead More »from Which Carriers Provide the Best Cell Phone Service?