Photo from Facebook.com/NetflixIn a massive mea culpa sent by email on Monday, Netflix CEO and co-founder Reed Hastings apologized to angry customers and tried to explain the reasons behind the DVD-by-mail company's unpopular price hike in July.
"I messed up," wrote Hastings in the email, which was also posted on the Netflix blog late Sunday night. "It is clear from the feedback over the past two months that many members felt we lacked respect and humility in the way we announced the separation of DVD and streaming and the price changes. That was certainly not our intent, and I offer my sincere apology."
He went on to explain Netflix's latest business decision: to completely separate its DVD-by-mail service from its streaming video service. Starting soon, DVDs will be offered only through "Qwikster," which will have its own website, movie catalog, and accounts; customers who currently subscribe to both services will have to log into two different accounts and will see two entries on their credit card bills.
Blog Posts by Lylah M. Alphonse, Senior Editor, Yahoo! Shine
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Mon, Sep 19, 2011 7:06 PM EDT
Photo from Facebook.com/NetflixIn a massive mea culpa sent by email on Monday, Netflix CEO and co-founder Reed Hastings apologized to angry customers and tried to explain the reasons behind the DVD-by-mail company's unpopular price hike in July.Read More »from Netflix creates Qwikster, their new DVD-only brand. Does this make the price hike better?
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Shine Food – Fri, Sep 16, 2011 11:34 PM EDT
First Lady Michelle Obama speaks during a Let's Move! event in Hyattsville, Maryland, on Thursday, September 16. Darden Restaurants Inc Chairman and CEO Clarence Otis (seated, at left) announced that his comapny's restaurant chains, including popular family favorites like Red Lobster and The Olive Garden, would be cutting calorie counts and sodium levels, and revamping their children's menus to offer healthier choices.. (Photo: Manuel Balce Ceneta/AP)Aligning itself with Michelle Obama's Let's Move! campaign, the White-House backed initiative to end childhood obesity, Darden Restaurants Inc.-the company behind The Olive Garden and other family-friendly restaurant chains-has promised to cut calories and sodium from their menu items and to revamp their children's menus to offer more healthy choices.Read More »from Olive Garden, Red Lobster to make their menus healthier. Will eating out still be a treat?
"This is not about telling people what to do. It's about parents taking responsibility for what their kids eat, and it's about companies like Darden helping parents meet that responsibility by providing healthy options," First lady Michelle Obama said during Thursday's announcement. "Folks will still have plenty of wonderful splurging options."
The push isn't about revamping menus entirely: The new default items won't completely replace the things kids know and love, like french fries and soda, but the kids' meals will come with the healthier options unless parents specifically order the fat- or sugar-laden stuff. "We don't plan on
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Fri, Sep 16, 2011 6:57 PM EDT
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Which is the best college or university in the country? That all depends on who you ask. There are several well-respected college ranking experts out there, but their number one picks vary wildly. (Photo: Thinkstock)Which is the best college or university in the country? That all depends on who you ask. There are several well-respected college ranking experts out there, but their number one picks vary wildly, from Vassar to West Point to Harvard University to Williams College-and just because they say a particular school is the best doesn't mean that it's the best choice for you.Read More »from How to use college rankings wisely
"If anyone is using the rankings as the sole way to decide, that's the wrong use for the rankings," says Robert Morse, director of data research at U.S. News & World Report, who develops the surveys and procedures that the magazine uses in its famous annual evaluation of colleges. Here's what you need to know to use each of them well when considering college choices.
College ranking systems are best used to get a broad view of what's out there. "They can provide credible guidance on the relative merits of schools, and people can use the data comparatively," Morse points out. But students and parents "shouldn't just rely
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Tue, Sep 13, 2011 6:13 PM EDT
September is National Childhood Cancer Awareness month. And National Alcohol and Drug Addiction Recovery month. And Newborn Screening Awareness month. It's also the month when we're supposed to increase awareness of fruits and vegetable consumption, healthy aging, leukemia and lymphoma, childhood obesity, atrial fibrillation, cholesterol education, sickle cell disease, head lice prevention, ITP, prostate cancer, ovarian cancer, whole grain consumption, and yoga.Read More »from Do National Awareness months really make a difference anymore?
And those are just the month-long awareness campaigns-there are more than a dozen other official awareness days or weeks to highlight on our September calendars, covering everything from HIV to how to cook with honey.
Who can keep track of it all anymore?
There are more awareness campaigns out there than there are ribbon colors. A snippet of purple officially represents 21 unrelated causes, from lupus research to domestic violence prevention to awareness of eating disorders; a twist of orange on your lapel can indicate that
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Parenting – Mon, Sep 12, 2011 7:36 PM EDT
Photo: Nickelodeon.comYour kids may love a certain squishy character who lives in a pineapple under the sea, but a new study by researchers at the University of Virginia suggests that fast-paced, fantastical TV shows like "SpongeBob SquarePants" could harm preschoolers' thinking skills.Read More »from Study finds that Spongebob is bad for 4-year-olds. But is the sponge the real problem?
The study has a few loopholes that a cartoon character could squeeze a Mack truck through, though.
"The Immediate Impact of Different Types of Television on Young Children's Executive Function," appears in the October issue of the journal Pediatrics and looks at 60 4-year-olds who had been randomly divided into three groups. One group drew and colored for nine minutes, another watched the gentle, slow-paced PBS cartoon "Caillou" for nine minutes, and the last group spent nine minutes watching a cartoon "about an animated sponge that lives under the sea." Then all of the kids were given a series of tests to measure their executive function-their ability to concentrate, solve problems, and delay gratification.
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Sat, Sep 10, 2011 12:14 AM EDT
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- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Fri, Sep 9, 2011 5:32 PM EDT
- Lylah M. Alphonse, Senior Editor, Yahoo! Shine | Work + Money – Fri, Sep 9, 2011 2:21 AM EDT
President Barack Obama addresses a Joint Session of Congress at the U.S. Capitol September 8, 2011 in Washington, D.C., to highlight his plan to create jobs for millions of out of work Americans. (Photo: Kevin Lamarque-Pool/Getty Images) Saying "There should be nothing controversial about this piece of legislation," President Barack Obama presented members of Congress Thursday night with a bill that he said would create jobs and provide relief for small businesses immediately.Read More »from President Obama's American Jobs Act: How does it affect us?
"The people of this country work hard to meet their responsibilities. The question tonight is whether we'll meet ours," President Obama said in his speech. "The question is whether, in the face of an ongoing national crisis, we can stop the political circus and actually do something to help the economy; whether we can restore some of the fairness and security that has defined this nation since our beginning."
The American Jobs Act proposes $447 billion in job-creating measures including a "returning heroes" tax credit for businesses that hire veterans, deep payroll tax cuts, unemployment insurance reform, and the preservation of teaching, police, construction, and firefighting jobs-all without increasing the nation's debt. Instead, Obama said
There are several celebrities that people love to hate, like Gwyneth Paltrow, and Kim Kardashian, and Snookie. And then there are the politicians that seem to make viewers angry the instant they appear on the TV screen-former vice presidential candidate Sarah Palin, for some, and President Barack Obama, for others. Their points of view inspire ire, perhaps, or maybe their voices just grate on people's nerves. Whatever the reason, when they're introduced on news shows or featured in commercials, peoples' stress levels skyrocket.Read More »from Who would you put on mute?
Matt Richardson, a video producer for technology magazine Make, likes to keep the TV on in the background while he works but got irritated when certain celebrities came on the air. So he invented "The Enough Already," a device that let him put those bothersome blowhards on mute automatically.
"A while ago it was Charlie Sheen. And then it was Sarah Palin. And then it was Donald Trump," he told CNN.com. "And after a while I realized there's sort of always