How To Be A Good BossBy Duncan Niederauer, CEO, NYSE Euronext
You're more a communicator than a strategist a lot of times.
In a funny way, getting people to galvanize around a strategy is the easier part. The pressure comes when you realize that if you get it wrong or don't deliver, you're impacting the lives of a lot of individuals. I see it at our town-hall meetings - people translating what's going on to how's it going to impact them. And that's human nature, by the way. That's okay. They have a wife or a husband and kids to take care of.
When I say that I want a diverse management team, everybody assumes it's the classic metrics, gender and race. That's absolutely critical, but it's not enough of the answer. You don't want it to be the Friends of the CEO Club. We set out to build a team of people who had different experiences, had been to different places - they have scar tissue. It makes it more interesting, and it shows that you don't have to be tight with the CEO to get ahead.
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