Think of criticism as a gift, then follow these steps, and you'll bestow and receive it with ease
Greg ClarkeI'll never forget the first performance review I ever received. I wish I could. I was 25 years old and a marketing planner at Avon (a company that I miraculously stayed with for more than 20 years), and it was a doozy. The review lasted 2 1/2 hours, and by the time it was over I had a terrible migraine, felt like throwing up, and asked my boss (we'll call him Ken) if I should leave the company.
What went wrong? Well, for one thing, Ken wasn't much older than I was, and he'd had about as much practice giving feedback as I'd had getting it. He quickly glossed over my single strong point and hammered away at my major weakness: "You're certainly creative, Gail. But you've got a lack of knowledge about the operational side of our business. A total lack of knowledge."
As for me, I was so busy taking everything personally and being appalled that I was so very far from perfect that IRead More »from How to Handle Criticism