Failing catalytic converter? Warped brake rotor? It sounds like you need a mechanic. But if you're in the habit of dropping off your car and bolting, it's time to take pause. The auto technicians who 10 Things Your Mechanic Wants to Tell Yousave the day have a few things they'd like you to know. From the best ways to report car problems to how you can find a trusted repair shop, we talked to car experts across the country to find out what they wish their customers would do.
1. "My car died" isn't the most helpful explanation you can provide.
While auto technicians are always happy to diagnose your car's problems, giving them as many details as possible is the key to an efficient repair. "The more details a car owner can provide about a particular problem, the less they'll pay in diagnostic time," says Tony Molla, a technician who is certified by the National Institute for Automotive Service Excellence (ASE). He encourages car owners to have answers to the following questions when they drop off