By Mary Hunt
We've all been there: You sign up for a phone plan, cable package or Internet service thinking you're getting a rock-bottom price. Then the bill shows up filled with mysterious charges and an eye-popping sum. It's enough to make you pull out your hair! But before you yank the plug on the service (not to mention your hair), take these steps to get back in control.
Get reviewed. The plan you chose at the beginning of your contract may be totally wrong for you now: You may not use all the minutes you have or you may need to send more text messages than you're allowed. Thankfully, you're not stuck with your plan. Call your provider's customer service department and ask a rep to review your usage and recommend changes that will lower your costs, or visit the provider's website and do an assessment on your own. "Our goal is to make sure customers get the service that meets their needs," says Bill Kula, spokesman for Verizon. "We're happy to allow aRead More »from Cut the Cost of Staying Connected