“You ever do something crazy ‘cause you just don’t know what to do anymore?” That was the question that grieving father John Berlin put to Facebook administrators when he posted a video plea on behalf of his son.
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For Facebook’s 10th anniversary this week, the website released a feature called a “Look Back” video, which would allow users to recollect their own personal social networking histories. Viewing this special offering, which is available for anyone with a profile, took on an extra special meaning for Berlin, of St. Louis, Missouri, whose son, Jesse, died on Jan. 28, 2012.
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Without access to Jesse’s account, Berlin couldn’t retrieve the 62-second video, which he thought would most likely feature photos of his son with friends and family members. After multiple attempts to contact Facebook via email with no response, Berlin