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Thursday, December 10, 2009

User Post: 5 Things You Should NEVER Say to a Nurse

Nurses hear it all: The good, the bad, and the (very, very!) ugly. From pushy patients to bossy doctors, nurses handle it all with grace. But there are some things that can get under the most tolerant nurse’s skin.

NursingLink staff members talked to health care professionals, one another and (of course!) nurses to find out what phrases or questions were most irritating. Ever felt like strangling someone with your stethoscope? Then you probably heard one of these 10 things.


10. "Helloooooo, Nurse!"

Okay. We get it. We've all seen the cartoons with the buxom nurse who is swooned over by a wolf, or a man, or an Animaniacs character. It wasn't funny or original the first dozen times you heard it, and it certainly hasn't made a positive impact 10 years later.

You're not an object to be fawned over. You're saving lives here! You don't have time to be ogled. Luckily, younger generations have probably never heard the phrase, so you can hope that it will be phased out soon.


9. "Do You Only Date Doctors?"

Puh-lease. Anyone who has actually spent any time around a doctor knows that dating one is next to impossible. Crazy hours. Constant stress. Big egos. Who wants to put up with that? Plus, everyone knows you shouldn't "dip your pen in the company ink." Spending 12-plus hours with someone can make you form an incredibly close bond, but that doesn't mean your co-workers will make the best significant others.

Anyone who asks a nurse this is clearly watching too much Grey's Anatomy and needs their head examined.


8. "C'mon. Nursing is Just Like on TV!"

What were we just saying about people who watch too much Grey's Anatomy? While medical shows are a great form of entertainment - tons of nurses watch them, too - that doesn't mean they are an accurate portrayal of when hospital life is like. Nursing organizations have even taken up arms against nurse-centered shows like Nurse Jackie and HawthoRNe. Prior to these shows, nurses were almost never the focus of a medical TV show. Nurses were merely in the background emptying bedpans or taking orders.

But we know the truth. Nurses are the foundation of any good health system. They don't have time to be the center of attention because they are always cleaning up a (metaphorical) mess a doctor has left!


7. "I Want to See a Doctor, Not a Nurse"

Nurses work alongside other nurses. They report to other nurses. They belong to organizations and unions just for nurses. Edie Falco of Nurse Jackie put it perfectly when she said "Doctors diagnose. Nurses save lives." When it comes down to it, nurses are the ones in the trenches. Because they spend the most time with patients, they can be counted on to know when something is wrong or if a patient has made any progress.

Doctors and nurses may work side-by-side, but nurses are responsible for nurses.


6. "What's Taking So Long?!"

Patients depend on nurses to keep their healthcare experience a positive one. But we all know that things can get hectic in the medical field. Emergencies and unpredictable accidents can happen on a daily basis which means patients may not always be seen when they thought they would. Having a patient gripe at you and ask "What's taking so long?!" can be irritating, especially if you are trying your hardest to make sure everyone is taken care of. It's in stressful situations like this that it's sometimes easier to snap instead of calmly explain that you are doing your best.

See Our Top 5 Things You Should NEVER Say to a Nurse >>>

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Comments 11-20 of 163
  • Tiffany Phan's Avatar
    Posted by Tiffany Phan Fri Jul 17, 2009 4:36pm PDT

    Well to me there is nothing I mean nothing wrong with number one? Ugh? Whats wrong with that? Hello Nurse? Whats wrong? Dum6 Comments!

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  • Harpreet's Avatar
    Posted by Harpreet Fri Jul 17, 2009 4:50pm PDT

    Whoa I don't think #7 puts doctors in a good light! As a female resident physician I often get mistaken for a nurse, for some reason, patients can't seem to believe a female can be a doctor. We do diagnose that's for sure but we work alongside nurses to save the lives of our patients. I did not take a Hippocratic Oath to just diagnose patients then leave them be. The best patient care happens when doctors and nurses work together! I love my nurses, without them, I would have been lost early in my residency!

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  • Anthea's Avatar
    Posted by Anthea Fri Jul 17, 2009 4:57pm PDT

    I prefer going to a nurse practitioner to a doctor. However, having been left in an examining room for over 2 hours, I have been known to ask what's taking so long. When you're taking time off work and your sick leave is being washed down the drain, you like to know why. Oh and the two hour wait turned out to be because the nurse practitioner had gone to lunch.

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  • 's Avatar
    Posted by Fri Jul 17, 2009 7:08pm PDT

    To Samx

    You are incredibly rude! I bet you would rethink that statement if you were lying in an ER somewhere dying.

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  • Phoenix's Avatar
    Posted by Phoenix Fri Jul 17, 2009 8:08pm PDT

    For the people posting about the "Hellooo Nurse!" The phrase in this example is being used as a disrespectful come-on. Not a simple, "hello, person-who-just-stepped-into-the-room." The meaning comes in when it's interpreted: "Hello, piece of meat for me to ogle. Could you turn around please?" It's about the disrespect, not the words used. I'm actually pretty glad this one isn't well known.

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  • Clarissa's Avatar
    Posted by Clarissa Fri Jul 17, 2009 8:13pm PDT

    true blue

    Samx is very rude. Nurses are used to that unfortunately. But because most are caring and professionals they will still give the care to patients who need it, even @ssholes like Samx.

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  • Phoenix's Avatar
    Posted by Phoenix Fri Jul 17, 2009 8:15pm PDT

    I have never said any of this to any nurse. But I've had plenty of bad experiences coming from the other side of the table:

    Top 3 things nurses should NEVER say to patients:

    3. "I'm on lunch, you'll have to wait". In this case, I think actions will speak louder than words. The practitioner doesn't actually have to say this for the message to come across loud and clear. You want lunch today? Arrange for a fill-in or don't schedule appointments at that time. It's rude, and it's bad business.

    2. "How are WE feeling today?" (Spoken as if to a puppy.) Pick any form of pandering or tone of speech, it's still undignified.

    1. "I'm not going to listen to what you think is going on with your body. Instead, I'm going to tell you you're wrong and do it my way." I cite the post by desiree. I'm sure there are plenty more examples of this self-superior attitude out there. To be fair, I see it in doctors just as often but it does seem to be mysteriously prevalent among the medical community. How can we get them to understand textbooks and facts are great, and we need them to answer our questions, but when it comes to the body I live in I think I know a thing or two?

    If you want respect, you must also give it. I have met plenty of wonderful doctors and nurses who do none of this and earn the respect I give them. Unfortunately it seems I've had just as many whose actions lost them my respect and my business. Two-way street.

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  • Clarissa's Avatar
    Posted by Clarissa Fri Jul 17, 2009 10:26pm PDT

    Posted by Phoenix 2 hours 4 minutes ago

    3. "I'm on lunch, you'll have to wait". In this case, I think actions will speak louder than words. The practitioner doesn't actually have to say this for the message to come across loud and clear. You want lunch today? Arrange for a fill-in or don't schedule appointments at that time. It's rude, and it's bad business.

    Phoenix

    I guess you're talking about a doctor's office here. Nurses do not schedule appointments, that would be done by administrative staff. While there should be ample staff to cover for lunches, if not that is not the nurse's fault. Your statement "You want lunch today". Well yes, most people working an 8 hour or longer day do want to take a lunch break. I understand the frustration of long waits to see a doctor, we've all been there. Maybe you should try not to schedule your visits around lunchtime if this is an ongoing problem at your doc's office.

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  • Clubhousedoc's Avatar
    Posted by Clubhousedoc Fri Jul 17, 2009 10:53pm PDT

    I'm a medical student, and I when I recently went into the hospital as a patient, I really enjoyed the company and presence of the nurses more so than the doctors. They were friendly, warm and genuinely caring. I couldn't even get the doctor's attention for more than 30 seconds during an entire day. When I start my residency, I hope to learn more from the nurses than my attendings.

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  • SherE143's Avatar
    Posted by SherE143 Fri Jul 17, 2009 11:58pm PDT

    This post is so true. I became an RN at 19 and I have an Asian baby face so I can't even BEGIN to enumerate the rude and degrading things that have been said to me. My utmost "favorite" moment however (keep in mind that I'm Asian-American, I was born in Texas, and speak ONLY English) came from a patient. I walked into his room with a smile and said, "Hello, my name is Sherry and I'll be your nurse today." His response? A curt, "I can't understand your accent." "Excuse me, sir?" "I said, I can't understand your accent." I smiled and said, "Oh. I'm sorry, sir. Am...I...talking...too...fast...for...you?" Seriously.

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