Manage Your Life

Friday, December 4, 2009

5 money-etiquette issues, solved

Greg Clarke

Greg Clarke

How to deal with sticky money scenarios involving friends, waitstaff, acquaintances, and nannies

Problem: You've been friends forever, but your lives have gone in different directions and you can't afford the same things, like fancy trips and dinners. Do you say so?

Solution: Chances are, your friend is not blind to the fact that you're renting a studio apartment while she's living in luxury. If she forgets, it's perfectly OK to redirect your get-togethers to things in your price range. Say, "I would love to see you on Friday. Could we grab coffee?" If your friend is spending a day at a spa and wants you to go along, suggest meeting her at the end of her spa day for manicures. And if you're very good friends, discuss the issue directly. "Try 'I love you and our time together. However, I'm on a restricted budget and can't drop $50 on lunch. Would it be OK to go to somewhere more moderately priced?'" suggests Jodi Smith, founder and president of Mannersmith, an etiquette consulting firm in Boston. This way, your friend knows you do want to see her -- it's the high prices you're trying to avoid.

From Real Simple: How to Talk to Your Family About Money

Problem: The service at the restaurant was slow, sloppy, and simply not worth 15, let alone 20, percent. Can you skip the tip?

Solution: First be sure you're not penalizing your waiter for a poorly cooked meal -- that's the chef's mistake and should be mentioned to the restaurant's manager. If the waitstaff service was only adequate, consider tipping close to the standard 15 percent of the total bill anyway. Many restaurant workers make less than the minimum wage because employers expect them to make part of their salary in tips. "If the server is deliberately rude or blatantly ignores you, that's a different thing," says Michael Lynn, Ph.D., an associate professor at the Cornell University School of Hotel Administration. "In that case, I would not tip at all, and I would talk to the manager so that he or she knows there was a problem and that I didn't just forget to tip."

Problem: A dear friend breaks your camera and promises to buy you a replacement, then seems to forget the incident. Do you push her to pay up? Or do you let it go and call it an accident?

Solution: Borrowers do have an obligation to replace items they break or lose, says etiquette authority Anna Post, who leads business-etiquette seminars for the Emily Post Institute, in Burlington, Vermont. That's why borrowing -- or lending -- expensive items is not a great idea. "It's fine to remind your friend once with something gentle, such as 'You mentioned replacing the camera, and I just wanted to check in. If you're not able to do it, I'd like to buy myself a replacement soon,'" suggests Post. After a couple of weeks, do just that. There's no reason for you to be without a camera for months while your friend decides whether or not to replace the item.

An exception might be if this is a very good friend, you know she can't afford a replacement, and you're OK with that. Generosity makes for good karma; tell her not to worry about it and use that as an excuse to buy yourself the newest camera model. "Relax and have faith that your friend will make it up to you in her own way sometime in the future -- even if it's years from now," says Smith.

From Real Simple: Your Biggest Money Worries, Solved

Problem: You know someone who always talks too much about her money. What do you say in return?

Solution: Some money talkers love to announce expenditures: "Look at my new anniversary ring. Can you believe it set Jeff and me back $5,000?" Others are hooked on confessing their thriftiness: "I'm so glad you like the book I bought you. It was such a bargain!" Either way, you can tactfully direct the conversation away from money.

To the braggart, say, "Wow! How great for you!" to give your friend the attention she craves. "Then steer the conversation in a new direction," suggests Caroline Tiger, an etiquette expert in Philadelphia. "'Speaking of big rocks, did you hear that they're thinking of drilling for oil in Alaska?'" To the cheapskate, laugh it off with a comment like "Gee, thanks for telling me you spent virtually no money on me," suggests Laurie Puhn, a relationship expert and mediator in New York City. Then reassure the giver that you love the gift no matter what she spent and that you don't need to hear the bargain-bin story on how she got it.

Problem: You've given your nanny money before, and she keeps asking for more. How do you cut her off?

Solution: Sit down with her and say, "When I gave you money last time, I thought I was helping you. But if I keep giving you money that you don't work for in return, I'm not doing the right thing. I'm feeling awkward about it," suggests Dave Ramsey, a financial coach based in Nashville. Does your nanny need to learn about budgeting or take on extra work? Support her as she does those things, but don't help her yourself. Is her pay too low? Check average salaries at www.nanny.org.

If your nanny continues to ask for handouts, it's probably time to part ways, says Pat Cascio, president of the International Nanny Association and the owner of Morningside Nannies, in Houston. Your nanny might be developing an unhealthy "I deserve more" attitude because she sees that your family is financially comfortable.

More from Real Simple:
23 Surprising Things You Can Get for Free
20 Money-Savers That Add Up
Money-Saving Secrets of the Pros

Syndication:

From the Community…

Comments 1-7 of 7
  • Awtwins's Avatar
    Posted by Awtwins Thu Dec 18, 2008 3:20pm PST

    I do not agree with the answer to the tipping problem. If the food was poor quality or prepared incorrectly - I would not penalize the wait staff. Just like when the restaurant is swamped I give them some leaway and don't expect them to serve me like I am the only customer they have... but if they have an attitude, provide me with sub-par service, or spend more time hanging out and chatting with their co-workers by the drink/ condiment (or whatever) station, then I am not going to tip them 15% just because they make minimum wage. If you take a job like this - you know where your money comes from and should act accordingly. If you don't want you pay based on your attitude, then work somewhere else.

    Report Abuse
  • Kristy's Avatar
    Posted by Kristy Sat Dec 20, 2008 7:10am PST

    Awtwins-maybe you should read it again lol. he said NOT to penalize the wait staff for bad food.....just like you said. Anyway,good article! What waitress would be silly enough to ignore a table and actually expect tips?!

    Report Abuse
  • Lisa's Avatar
    Posted by Lisa Sat Dec 20, 2008 8:58am PST

    Good response Kristy J. I agree. I've had bad service before and told the manager - all was taken care of by the manager - Gratis! This is a place my family and I frequently visit, the waitress is no longer there. We found out later that she was a drug user and having problems with many other customers. Too bad. I hope she ogt help.

    Report Abuse
  • Name's Avatar
    Posted by Name Sun Dec 21, 2008 7:27pm PST

    Ladies, dont fall for the scams, never send anyone money, and don't fall into a pyramid scam. I started looking online for stuff I could do from home and found some great places. I have made a list of places that I have used (only free ones), I know they're all legit because I don’t list them until I've been paid by them. http://www.freewebs.com/free2workathome/

    Report Abuse
  • Awtwins's Avatar
    Posted by Awtwins Sun Dec 21, 2008 7:56pm PST

    Kristy J - I did read the article... and I have been to restaurants where I witnessed the wait staff standing around and chatting/ playing with thier phones for five to ten minutes while thier tables waited for food and drink refills. The service tends to be the worst when the party has exceeded the "gratuity default" number, like 6 or 8 in the party. I have even gone to the manager and requested the tip be taken off the bill due to horrible service... and yes - I make it a point to NOT return to those establishments.

    My original point was that when it is deserved, the tip COULD be less than the 15% standard and I don't think customers should feel bad about it.

    Report Abuse
  • Jasmine's Avatar
    Posted by Jasmine Thu Apr 30, 2009 5:12pm PDT

    I tip the waiters based on THEIR service during our visit. At dinner one night, we were one of only two tables in the whole restaurant. A cook brought us our food, and asked if we needed anything else. When we finished, we were waiting on her to come back around. Didnt see anyone else, no waiters or anyone. We kept waiting, just to see how long it would take. Finally, after 35 minutes, I went up to the counter and peeked into the service area. There was our waitress, talking with the rest of the staff. She told us sorry, her cell phone had been ringing non stop. She gave us the check, I signed the ticket exact change. What was I tipping her for? All she did was put our order on a piece of paper. She took the slip, and looked at me. And said: "did you leave a tip on the table or do you want to add it on?" I just stood there. And just said nope. And walked out. Never went back.

    And I got a question. When you dine at a buffet restaurant, do you tip the 'cleaner'? What if you sat there your entire meal with all your dirty plates? We once were at the end of the row putting on jackets, and saw the woman tear through the table, looking for the tip. Are you seriously supposed to tip them when they never even came to your table?

    Report Abuse
  • Bridget's Avatar
    Posted by Bridget Sat Jun 27, 2009 7:46pm PDT

    Like Jasmine I too tip waiters based on their service and will either double the tip or give 20%. As for buffets, I will not leave a tip if they do not remove all of the dirty plates. That is their job to clear your dirty plates, you don't do your job, you don't get a tip.

    Report Abuse
Comments 1-7 of 7

leave your comment

You must sign in to post a comment

Sign In for personalized information

New User? Sign Up

manage your life byte

from Target

All kinds of wonderful. Gifts, solutions and savings all in one place. Find every merry solution at Target.