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Tuesday, February 9, 2010
5 tips to avoid getting ripped off at the mechanic's
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- by Andy, on Fri Nov 7, 2008 11:44am PST
With my <a rel="nofollow"
href="http://www.savingtoinvest.com/2008/11/car-repairs-5-tips-to-avoid-getting.html">recent
personal experience</a> in mind and research from
around the web here are <strong>five tips to avoid getting
ripped off</strong> the next time you are at the
mechanic's:<br><br><strong>1. Research
beforehand to get an idea of what you need.</strong> Before
you take your car in for a scheduled service, just spend a few
minutes researching what service your car actually needs. To
determine this use the mileage on your car and do a Google search
with a phrase like "<em>Recommended Servicing at
45,000 miles</em>" and you will get a number of
search results linking to independent sites that provide details on
the kinds of service/inspections you should get. For even more
details you can go to your car manufacturers
website.<br><br><strong>2. Use Competitor
Coupons.</strong> Most auto service chains and dealership
service centers will accept competitor coupons even if they
don't advertise it. Just call them up before hand to ask.
The biggest benefit of this I found is that you can still go to the
service center of your choice but enjoy the discount offered
elsewhere. In this economy most business are desperate for the
business, so if they don't want to accept a
competitor's coupon just tell them you will go elsewhere
for the two cars you plan on getting serviced (you can exaggerate a
little) and 9 out of 10 times they will change their
tune.<br><br><strong>3. Get
references.</strong> Talk to your coworkers, neighbors, auto
insurance company and even ask at the local dealerships who the
best mechanics or service centers are. Going to a referenced
mechanic gives you two main benefits. Firstly you know that someone
has recommended them so they must be half decent. Secondly if you
tell the mechanic that you were referenced to them by person XYZ,
they will be less likely to try and rip you off because they do
want to harm their reputation with existing customers. You can also
apply the reference logic backwards (time permitting) by calling
mechanics and asking them to give you some references for their
work. This could be particularly useful if you are planning a lot
or expensive repair work<br><br><strong>4. Too
cheap to be true.</strong> Some coupons and deals claim to
save you 50% or provide ultra cheap servicing deals. However this
is just a gimmick to bring you in to the auto-repair center and
"up-sell" you more services. Like I found out in
the experience above, if it is too good to be true then it probably
is. Brand-name dealerships are more expensive than service centers,
but only to a certain point. If you can get a comparable price
(with coupons) at a brand name service center I recommend going
there as they tend to be more customer
focused.<br><br><strong>5. Be firm and do not
believe everything you are told.</strong> This is perhaps the
most important tip. The sales staff at the repair centers will try
and sell you as much extra parts and services as they legally can
because most of their margin is made on these
"extra" parts and services. Hardly any money is
made from a standard <a rel="nofollow" id="KonaLink1"
href="http://www.savingtoinvest.com/2008/11/car-repairs-5-tips-to-avoid-getting.html#"><span
style="font-weight:400;font-family:verdana;">oil
</span><span
style="font-weight:400;font-family:verdana;">change</span></a>
and inspection. Most sales staff operate on commission so their pay
is determined by how much they can sell and hence are motivated to
try and sell as much as possible. Unscrupulous sales staff, like
the one I dealt with, will try various tricks to make you say yes
to the extras. So before you go into the service center, be firm on
what you want and keep the above points in mind. Also make sure you
only give one point of contact to handle any calls/question and
don't be forced to making a decision on the spot. If you
are not sure of something ask questions and if needed tell them you
will get back to them with an answer after doing some of your own
research.<br><br><strong><em>Related Posts:
<br></em></strong>- <a rel="nofollow"
title="Permanent Link to Ten Car Buying Tips to Getting a Great
Deal"
href="http://www.savingtoinvest.com/2008/09/ten-car-buying-tips-to-getting-best.html">
Ten Car Buying Tips to Getting a Great Deal</a><br> -
<a rel="nofollow" title="Permanent Link to Slamming the brakes
on spending via effective budgeting"
href="http://www.savingtoinvest.com/2008/07/slamming-brakes-on-spending-via.html">
Slamming the brakes on spending via effective budgeting</a>
<a rel="nofollow" title="Edit Post"
href="http://www.blogger.com/post-edit.g?blogID=9026484337051027793&postID=4270812755712845558"></a><br>
- <a rel="nofollow" title="Permanent Link to Frugally protect
yourself from gas siphoning thefts"
href="http://www.savingtoinvest.com/2008/07/frugally-protect-yourself-from-gas.html">
Frugally protect yourself from gas siphoning thefts</a>
Related: saving, ripoff, repairs, mechanic, car
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Posted by MistressMinx Tue Nov 11, 2008 12:46pm PST
Andy - thanks for your post. As a woman, mechanics often think its easier to skate by on the details with us. However, what they don't realize is that my dad taught me plenty about cars, so Rule #1 is very important. Ladies - don't just take the mechanic's opinion. Make sure you understand what you need.
And, if they tell me I need windshield wipers or a new air filter, I go and buy it myself. I saved $5 last time by buying my own air filter. I just flipped 4 clips, took the old one out and put the new one in. Most windshield wipers also install easily and you'll always save money on those too. Maybe $5 doesn't mean a lot to some people, but over the life of the car, it adds up.
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Posted by opiniononly Tue Nov 11, 2008 3:48pm PST
Advice from my dad who was a mechanic...ALWAYS tell them you want the original parts when the service folks replace them. Air filters, wipers, brake pads...everything. If they can't produce the original part to prove it 1) needed replacement and 2) was, in fact replaced, my dad said not to pay for it. This has saved me countless hassles regarding unnecessary services and parts that some how were necessary once I said I wanted the originals back.
Also, from dad: Change your oil on the recommended schedule. It is the one sure action that will keep your car in good running condition. And, if you can take a basic intro to auto repair course at a local community/technical college. Having a basic understanding of how cars work can save time and money when you have a problem but no clue what it means. Just like having logical and informed conversations with your medical provider, have a sense of how your car runs can make you an informed consumer...and that is what really saves money in the long run.
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Posted by eva Wed Nov 12, 2008 6:34am PST
the article on the mechanics was very helpful. have been ripped off several times. the last time was recently. they kept saying it was fixed but when I brought it home it wasn't. Do you have any answes for that? thanks.
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Posted by eva Wed Nov 12, 2008 6:46am PST
the article on mechanics was very good. I recently took my car and I think maybe I was ripped off. I had to take it back several times when they told me it was fixed. It just got worse and had to have it towedand was charged with that among other things.I will have to be more smart but I trusted the mechanic. thanks
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Posted by Kitten Wed Nov 12, 2008 6:47am PST
If you find that the service wasn't done, go back to the shop and demand to see the owner/manager. I did that earlier and the shop was more than happy to replace a part they hadn't replaced. And they did it for free. Also, (and I hate this part) sometimes it helps to bring a man with you (I KNOW) who has a working knowledge of cars. I have a working knowledge of cars, but they listened to HIM more than they listened to ME and we know the same amount about cars.
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Posted by Jaime Wed Nov 12, 2008 7:01am PST
you are dead right on what you shared andy, im a family born mechanic myself and a mechanical eng grand...ive tested going to service centers and found out myself that nowadays its kinda difficult to find an honest and caring service center in any area...mechanics tends to scare you when they see a small minor problem in your car when having a routine oil change, they tend to exagerate, tells you some technical words only them can understand.
as my dad always remind our customers....always have a second opinion and most of all learn the basics about your car..read books and dont tell the mechanic about your little knowledge about car maintenance and repairs...thats your key if your mechanic is ripping you off.
oh before i go...just wanna share info to all cruisers out there...kinda practice to go neutral on a full stop to disengaged the clutch on a drive position...it'll give your tranny more life and maintains its good running condition... but... dont forget ur scheduled tranny fluid (ATF)change...and oil change!!
happy drivin and cruisin you ALL!!
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Posted by Jaime Wed Nov 12, 2008 7:06am PST
to emb@ yahoo .com
can you discussed or described whats the problem you feel on your car!! might have the answer for it!! ime2020
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Posted by Andy Wed Nov 12, 2008 9:00am PST
Thanks for all the comments folks. I guess a number of people share my view and have had similar (bad) experiences. I'll copy some of the comments to my other blog (www.savingtoinvest.com) to have a full set of comments in one place.
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Posted by Girl Wed Nov 12, 2008 11:02am PST
this is a very helpful article. I once had a tech tell me it would cost $100 for an oil change! So now my bf does it for under $20.
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