Manage Your Life

Wednesday, February 10, 2010

How not to pay too much for car repairs

http://www.myride.com/images/myride/default-car.jpg
Okay, fine. I don’t actually have a car. But I suspect a lot of you do. And I suspect I can save you a bunch of cash on car repairs.

This is what happens when you let your piggy bank go on Pimp My Ride. (There’s an espresso machine and a video game console around back.)

And the good news is, the money-saving advice doesn’t come from me. (As the girl who forgot to put on her emergency brake in a parking lot—more than once—I’m pretty sure I was the first one mechanics were ripping off.) It comes from the trusty kids over at Mint.com. (We talked about them earlier here.)

Here’s a slightly abridged version of their breakdown. (Read the full version here, if you’re feeling ambitious.)

A Reputable Mechanic Should Provide

  • ASE or AAA certification, and/or a state license, which is required in many states
  • A clean garage, free of empty cans, dirty rags, and old tires
  • A friendly, polite staff that communicates well
  • Before service: an itemized bill with a written estimate for repair work
  • After service: a detailed invoice of work done and parts supplied

Related: Don’t Fall for These Sneaky Marketing Tricks While You’re Shopping

How to Approach a New Mechanic

  • Get a recommendation. Ask someone with a similar income level and car if they have a good relationship with their mechanic. Don’t ask a friend who has a car or lifestyle that’s very different from yours.
  • Use the owner’s manual. This manual is your most valuable defense tool when visiting the mechanic. You should never, ever walk into a mechanic and say, “I need a tune up.” This is an open invitation to charge you up to $1,000 for miscellaneous unnecessary services. Go by the services in your owner’s manual. Most list the necessary services according to the mileage on your car. Just saying something as simple as “I need my 30,000 mile service,” shows your mechanic you are informed and not someone he can easily take advantage of.
  • Get an estimate. Before service, make sure your prospective mechanic gives you a detailed parts-and-labor estimate so you’ll know exactly what he plans to do and what went wrong if you have a post-service failure. Never accept a verbal estimate or a sheet of paper that says something unspecific like, “Fix Car - $800.” Make sure you sign the itemized estimate and walk away with a signed copy.
  • Ask questions. Never be afraid of asking questions such as “Do I really need that?” or “I don’t see any symptoms of failure. Is work on that part absolutely necessary right now?” If your mechanic makes a generalization like, “The part is old,” ask for details. Find out if it’s leaking, losing pressure or what the specific problem is. Then ask to see the part. A good mechanic should be able to physically show you the problem with the part on your car or explain it to you by using a removed car part. Similarly, if the price quote sounds expensive, tell the mechanic what you were hoping to spend and ask him if you can get by safely with a less expensive job.
  • If you think the job sounds expensive and your car seems to be working fine, get a second opinion.

Check out these 20 ways to live rich on less money!

Common Traps

  • Drastic statements like, “We need to tow your car out of here because we don’t want to be responsible for you driving it,” are almost always a scam. If you drove your car into the mechanic with no issues, most likely you can drive it away from any threatening advice without any problems.
  • Coolant and power steering flushes are common services some of the larger mechanic chains will propose in order to make money. Check your owner’s manual to see how long your fluid is supposed to last so you know if your mechanic’s suggestion is warranted.
  • Do your research before having a catalytic converter or other emissions part repaired. Some of these pieces have a very long factory warranty including free replacement of covered parts.
  • A muffler that lasts a lifetime does not exist. Many of the larger companies give you free replacements and make their money on expensive exhaust system repairs.
  • The $55 brake pad job is also a scam, nine times out of 10. No shop can make money on a $55 dollar brake pad replacement job. It’s an excuse to suggest the replacement of other parts such as brake rotors when you don’t need them.

Related: 10 Presents Guys Really Want (No Shopping Required!)

And to avoid landing in the mechanic’s shop in the first place ...

Keep Up on Car Maintenance

  • Get regular fluid changes as per your owner’s manual. This includes oil as well as brake, windshield and coolant fluids.
  • Replace the air filter when needed or suggested in the owner’s manual.
  • Keep tires inflated properly for your safety. Check once a month and before long car trips to make sure your tires have a little bit less than maximum pressure.

I know, I know. It’s a ton of info. But I didn’t want to leave anything out—it all seems important!

Do you guys ever get the sneaking suspicion you’re being ripped off by your mechanic? Is anyone badass enough to make repairs herself? Anyone ever tried to buy a car alone?
(I did. Until I brought my dad, they kept showing me the cup holders and automatic windows!)

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From the Community…

Comments 1-10 of 307
  • opiniononly's Avatar
    Posted by opiniononly Thu Nov 19, 2009 1:46pm PST

    If they say your car needs parts replaced, tell them you want the originals returned to you.

    Report Abuse
  • Joy in Seattle's Avatar
    Posted by Joy in Seattle Thu Nov 19, 2009 2:20pm PST

    The absolute best way to save money on car repair is to know what the hell you are talking about. Most people just droll a little when someone says catalytic converter. They don't know what it is, where it is, or what it does.

    Showing up with parts is a good idea too. A lot of shops will charge you twice what the part actually costs or will give you inferior parts for the performance part cost. Check your owners manual, buy the appropriate spark plugs, and show up with them in hand (or truck). Then you only pay for labor, which you should get quote for and stick around for if you have the time.

    Report Abuse
  • Vonlipskin's Avatar
    Posted by Vonlipskin Thu Nov 19, 2009 4:19pm PST

    Being a mechanics wife I know they get a bad name but once in awhile you find an honest one.

    Report Abuse
  • Sam's Avatar
    Posted by Sam Fri Nov 20, 2009 7:40am PST

    ladies bend over and grab you ankles when you take your car in for anything !!! And if you try and learn everything about your car (who has the time?) you could fix it yourself. the truth is hard to take.

    Report Abuse
  • sita's Avatar
    Posted by sita Fri Nov 20, 2009 7:59am PST

    wow Sam really... great advice!!!! Yes I will go right now to my mechanic and do that. Thank you, your advice has now saved me hundreds of dollars.

    Report Abuse
  • christina's Avatar
    Posted by christina Fri Nov 20, 2009 1:02pm PST

    Really Sam, cause I fix 5-tons and Humvees for a living so when i go to my mechanic I talk to him standing up. I know what goes on under my hood but choose to have someone else do it for me. And for the women who read this if you do want to know whats going on or how to fix it all auto stores sell manuals for nearly ever make and model that details your vehicle so you do know where all the parts are and what they look like. If nothing else its a good idea to have one so that you know exactly which pieces the mechanic is talking about.

    Report Abuse
  • fairlady's Avatar
    Posted by fairlady Fri Nov 20, 2009 9:30pm PST

    I know about cars, most than most women. I do what i can and know the repairs that i need. I bought my own car myself and inspected it myself. its easy to play cute but it can cost youn in the end

    Report Abuse
  • Daniel's Avatar
    Posted by Daniel Tue Dec 1, 2009 1:01pm PST

    Girlfriend bought a car alone. The guy sold her an After-Market muffler, she thought it sounded cool. Along with a 400$ Sound System.

    What she really bought: 99 Cavalier

    Car with a giant hole in the muffler.

    $40 Car system from Wal-Mart

    A back trunk hinge that was about 4 shuts from snapping off (She now drives it with a trunk half open because it doesn't close all the way).

    Breaks that need replaced.

    New Timing Belt.

    Transmission leak that needed fixed.

    New tires that took 5 mechanics and 4 hours to get off the original tires off.

    Report Abuse
  • michael p's Avatar
    Posted by michael p Tue Dec 1, 2009 1:08pm PST

    Hey. Im a mechanic. Have been so for 12 years. There is some pretty good advice in that article but of course some of it is misleading as well. If a part on your vehicle is replaced for repairs of some kind you can ALWAYS ask to keep the old part. What you need to understand that some of those parts have what is called a core charge that you must pay if you want to keep your old part, and most of the time the core charge is the same price as the part or more.

    Report Abuse
  • DONW's Avatar
    Posted by DONW Tue Dec 1, 2009 1:14pm PST

    if you get brakes done by a shop like just brakes or midas. be prepared for them to overinflate the problem and try to stiff you for hundreds of dollars.

    Report Abuse
Comments 1-10 of 307

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