Manage Your Life

Thursday, November 26, 2009

How to hire a career coach

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You're stuck. You want to change careers and can't figure out how or what you’re even good at. Maybe you’ve been on scores of interviews, but no one’s biting.  Or worse, you've sent out hundreds of cover letters and resumes and the phone is not ringing. These are all indicators that it might be time to hire a career coach.

When I changed careers nearly 10 years ago, hiring a coach completely jumpstarted my process. Career changes and job searches take a long time and I’m impatient. I also had a lot of fear and anxiety about the process and I didn't want to overburden supportive friends and family with my constant need to talk about my process. I figured that working with a professional who’d seen hundreds of others through transitions was a way to speed things up. And it did. I used my coach for about 8 sessions to come up with a plan and a strategy; after that, I called her for advice now and then, but mostly felt comfortable on my own.

Here’s some things to think about if you’re wondering whether it’s time to bring in a pro to help moves things along:

How do you find a coach?
One approach is to go about it the way you’d find a dentist, a hair stylist or a babysitter - ask everyone you know for referrals. Another way to go is to search directories of the organizations that train coaches. The International Coaching Federation offers a free search service where you can request information on coaches anywhere in the world that meet certain criteria -- so if you’re looking for a French-speaking female coach in Albuquerque with a real estate background, that would be the place to look (I can’t promise you they’ll send you any names, but you can plug in pretty much any criteria you can come up with.) Many other organizations, some national like the Coaches Training Institute and some local, like the Career Counselors Consortium (focusing on the New York tri-state area), offer a similar search feature.   A lot of coaches are blogging and doing podcasts, which provide a nice lens into some one’s coaching philosophy. Carol Ross, a career coach in Denver, suggests reading the blogs of coaches as a window into how a coach thinks. To find coaches who are blogging, search on directories like Alltop for blogs or WeFollow for Twitter (search under #coach to find the Twittering coaches on WeFollow). Once you find a few coaches to consider, interview them about their coaching style and ask if each will offer you a sample session. Be wary of someone who doesn’t at least want to talk to you by phone for a half hour before deciding she can help you.

How do you know if your problems are more appropriate for a coach or for a shrink?

If you’re even asking that question, it’s possible that you need something a career coach can’t offer.  “If it’s about going from where they are to where they want to be and we need to tackle negative thinking, that’s coaching and I can usually help,” says Maggie Mistal, a coach and the host of “Making a Living With Maggie,” on XM’s Martha Stewart Living Radio. “But if they consistently stay in a negative mindset, live in the past, blame others -- and if it’s more about the history of why the people are the way they are, that’s when I’ll gently suggest that maybe a therapist would be more helpful.”

How much should you expect to pay?

According to a study done by the International Coaches Federation, the international average is about $200 for an hour-long session. But pricing varies widely. A coach in Wichita will likely be a lot less expensive than one in New York City.  Many coaches will offer a discount if you buy a package of sessions. Some coaches offer coaching in a group setting.  And in these times, some organizations are offering discounted or free coaching programs to help those who have been laid off. If you can't pay at all, contact the International Coaches Federation or the Coaches Training Institute; sometimes coaches in training need to work with clients to acquire the necessary hours for certification.  

Do you need a specialist or can any good coach help you?
Most experienced coaches work with people across different fields, but you might feel comfortable with someone who has a background in your industry or who works on a particular job search skill that you want to work on. Miriam Salpeter, for example, specializes in job search and resume writing. She even helps people work on their LinkedIn profiles. Carol Ross, a former engineer, specializes in helping people she calls “boundary crossers,” who work at the intersection of more than one field. Michael Melcher works with all kinds of professionals, but as a former lawyer with an MBA, he tends to attract clients with those backgrounds.

Will a coach actually find you a job?
A good coach will help you figure out how to find a job, but don’t confuse a coach with a recruiter. Several coaches I spoke to, including Alisa Cohn and Miriam Salpeter, said that good coaches should feel comfortable introducing you to relevant people. But keep in mind that a coach will be mindful of her reputation and will only make introductions if she is confident that doing so will make her look good.

Is it a good idea to work by phone?

As long as you make a commitment to the sessions and properly focus, it shouldn't make too much difference whether you work in person or by phone.  Marty Nemko, a coach and author of Cool Careers for Dummies, says he actually prefers working by phone: “It's so easy to develop hard-to-break preconceptions about a person based on the visual. By-phone work precludes that.  And of course, with my clients busier than ever, they welcome coaching by phone: no gridlock-laden drive to and from my office.”
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From the Community…

Comments 1-10 of 10
  • Melissa's Avatar
    Posted by Melissa Mon Apr 20, 2009 8:23am PDT

    Marci,

    Thanks for writing very clearly about the work of career coaches. They can help people land jobs faster right now.

    Melissa

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  • Pancho's Avatar
    Posted by Pancho Mon Apr 20, 2009 4:33pm PDT

    Interesting tidbit for us transitionals, now I finally figured out what the buzz has been all about...

    Appreciated!

    Report Abuse
  • yaya's Avatar
    Posted by yaya Tue Apr 21, 2009 8:09am PDT

    Ok your asking people who are already strapped for money to waste (yes WASTE) 200 an HOUR ?? You have to be kidding me! go write about something useful!!

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  • SusanG's Avatar
    Posted by SusanG Wed Apr 22, 2009 3:46pm PDT

    Let's do the math. You do your own job search with no help and when 6 months passes with no new gig, how much money is lost? $200 an hour is tax deductible and if it gets you back to work in even 3 months, you're still making more money than what you thought you "saved" by doing it alone with no results. Good luck with that job search. Coaches are under-rated and a huge value.

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  • Janine's Avatar
    Posted by Janine Wed Apr 22, 2009 8:54pm PDT

    You provide some great criteria here, Marci, and really practical advice. I would encourage people to determine if the coaches they consider working with have coach-specific skills. These differ from skills of a consultant, advisor, therapist, etc. and training in them provides some comfort that the coach will use them.

    The unfortunate thing about the coaching profession is that anyone can hang up a shingle and call themselves a coach--whether trained or not. In many cases (like when your only tool is a hammer, everything looks like a nail), a "coach" who only knows consulting skills does a disservice to both the client and the coaching profession. Clients who don't get the results they expected use a broad brush to paint the profession black--they don't know what they don't know.

    The skills of a trained career coaching professional are an incredibly valuable investment for anyone who wants/needs to have a career in the 21st century. The return on that investment is very short with value that lasts the life of the career(s).

    Janine

    Janine Moon

    Master Certified Career Coach

    http://careerowners.wordpress.com

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  • career activist's Avatar
    Posted by career activist Thu Apr 23, 2009 7:27pm PDT

    Marci, thank you for helping to inform the public about what we do. I am a Career Counselor and Job Search Strategist/ Coach, and a member of the Career Counselors Consortium you mention above. I counsel and coach people in person, as well internationally via phone and web tools such as Skype and screen sharing technology (for teaching Linkedin or working on a resume for example).

    What makes things particularly challenging for job seekers right now, is that along with the recent collapse of the economy, the job market has changed and this means that job searching rules and tools have also changed. If you aren't up on the latest technology as well as the new approaches to marketing yourself, your job search will be exponentially more difficult, because those people that are, are already ten steps ahead of you . Your column itself speaks to the fact of how things have changed. Most of my clients don't get that until I show them how it works now, and it is quite an eye-opener. I see too many people who have jumped on the "Job Search treadmill" , with an "old school" resume, following the old traditional job seeking methods, and they wonder why they don't make any headway. Regarding seeking out professional help, I use the analogy, that if you are feeling sick, you seek out a doctors professional advice on how to get better, why wouldn't you do the same for your career if your entire livelihood depends on it.

    I wanted to also add that there are a number of us with clinical training as therapists- ( I am a Licensed Mental Health Counselor for NYS) and we call ourselves "Clinical Career Counselors". This combination training helps me deal with clients who are battling with the psychological components of job loss and career transition, in addition to helping them strategize and advance their job search or career. I am always wearing both hats, but might use it more or less depending on the clients needs. This training is a tremendous advantage, because it allows me to work holistically with clients.

    Thanks,

    Donna Sweidan

    www.careerfolk.com / www.linkedin.com/in/donnasweidan

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  • T's Avatar
    Posted by T Wed May 6, 2009 2:21pm PDT

    Although I'm sure there are many good career coaches, do your homework and be careful. I hired a company two years ago and after working with 3 separate career coaches (the other 2 suddenly left, without telling me), I spent the next 3 months trying to get my money back - which I did. I am now very leery about career coaches, although I wouldn't completely rule them out.

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  • Mary's Avatar
    Posted by Mary Thu May 7, 2009 7:42am PDT

    I have a question about counselors. I was going to a counselor through my church and she started avoiding me which really made me wonder if I had done something or said something that would cause her to do this. I went to another counselor a few years earlier who was referred by the church and she ended up making fun of me in front of others in a support group meeting. Do you have any suggestions as to where I could get the right kind of counseling? My problems mostly stem from past abuse from family and husband. Thank you for your advice. Sincerely, Mary K. Hoover

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  • JimB's Avatar
    Posted by JimB Mon May 11, 2009 5:25am PDT

    Careers coaches always tell you the only way to get a job is to make phone calls and networking. I have a hard time with the phone calling and networking in todays world does not work the way people think.

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  • Gina's Avatar
    Posted by Gina Mon May 11, 2009 7:41am PDT

    Mary Hoover, my heart goes out to you. As a Christian Coach and Minister I can tell you that sometimes problems from our pasts create negative patterns in the way we think and interact with others. Often we are unaware that we are being "clingy" or going past the boundaries of those we are interacting with. People are human, even if they are suppose to be professionals. Forgiving the two people and putting it behind you will help you move forward. Because you seem to be seeking referrals from the church,I recommend your tuning into Joyce Meyer Ministries broadcasts. I know that I;m assuming you are a Christian, but I recommend her because she overcame a horrible, abusive childhood and first marriage and she tells it like it is. I have personally overcome so much as a result of prayer and studying the bible. Her ministry can point you in the right direction. Check out her website and be blessed. I will pray for you

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