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Monday, November 23, 2009

Networking tips for the shy or introverted

Getty Images

Getty Images

Whenever I write about networking, I get requests for tips about what techniques work best for shy people.  I guess I understand why. The word networking conjures an image of a person who zips around a conference or party, chatting up what looks like a flock of followers. But many folks nurture large networks without being extroverted or outgoing. Instead they build relationships one-on-one or in small groups or devise novel ways of staying in touch. Often, they are gifted at helping others behind the scenes. 

Gretchen Rubin, an author who writes the immensely popular blog, The Happiness Project, was grappling with this very question around the time she started her blog. Gretchen is very smart, especially about figuring out what she needs to do in her career. (She's got two degrees from Yale, has written three books, and clerked for a Supreme Court Justice.) But she is an introvert. And she says that networking does not come naturally. In fact, that’s part of how we met. We belong to a women’s literary salon and one day she sent me an email asking me to have lunch. She told me she heard I was a natural networker and she wanted to understand how I thought about it. I told her she was already networking by reaching out and introducing herself to me.

In the year that followed, I got a chance to watch the many ways that Gretchen conquered her self-described resistance to networking because she wrote about a series of experiments she did in her blog.  A few things she did: She started a children's literature book group. She committed to making three new friends in every new situation. She went to a professional conference even though she did not know many people who would be there. She asked for help.

The key is that Gretchen did things that grew out of her personality and her affinities, which means that she was just being herself, which is what good networking is all about.  She also found ways to weave her networking into her everyday life.

Here are a few other ideas:

Use Facebook and LinkedIn.
If the idea of getting out and catching up in person exhausts you, the easiest way to keep up with people from all corners of your life is to get active on Facebook or LinkedIn and start connecting (and reconnecting) with people you know. Think of Facebook as a virtual cafe where people easily converse between the tables. Once you join and reconnect with old friends, play with different ways of contacting people. Send some direct messages to catch up with old friends. Write status updates that alert people to what's going on in your life. Search for groups that have to do with your interests, join them, and get involved in discussions on the group's page. Think of LinkedIn as a conference that's always in session. Fill out your profile in detail, upload your email addresses and connect with your contacts, join alumni networks, and post or answer questions in the Answers section. Before you get started, read Guy Kawasaki's, post, Ten Ways to use LinkedIn, and Penelope Trunk's post on LinkedIn etiquette.

Write.
This one is simple and there are countless ways to do it.  Gretchen sends Valentine's Day cards to keep in touch and delight people when the holiday rush of cards has dissipated.  Others connect with people at the end of the year, by sending periodic article clippings, or by remembering birthdays and sending greetings (Facebook makes it easy to remember birthdays, as does Birthdayalarm.com). If you work independently as a consultant, freelancer, or small business owner, think about sending an email newsletter to remind people of what you're up to. If you've got expertise you want to share, write articles in trade publications or start a blog. Whatever you do, close your greeting with an invitation that others get in touch with you.

Practice starting conversations.
When you meet someone new, strike up a conversation quickly. Speaking up within the first few moments matters, according to Ilise Benun, a marketing consultant and the author of “Stop Pushing Me Around: A Workplace Guide for the Shy, Timid, and Less Assertive." Those first moments set the tone for the entire interaction. Her suggestion: if you’re eating alone, sit at the bar and start talking with the bartender or someone sitting near you. She gives three good conversation starters -- simply ask "how are you?," comment on something (the food, what someone is reading), offer to share something you have (a newspaper). Once you've gotten comfortable doing this, you can apply it to any situation where you find it hard to talk to a person you've just met.

Any other ideas for the shy, introverted -- or anyone else who finds the idea of networking daunting?
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From the Community…

Comments 1-10 of 19
  • Meridith's Avatar
    Posted by Meridith Wed Apr 29, 2009 9:08am PDT

    I wrote an article on <a href="http://www.cio.com/article/164300/How_to_Network_Tips_for_Shy_People">networking tips for shy people</a> for CIO.com, a website geared toward technology professionals, who tend to be introverts.

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  • Annie's Avatar
    Posted by Annie Wed Apr 29, 2009 10:59am PDT

    I am terrible at networking! I always feel like I'm imposing or forcing myself on people. I desperately need a better paying job but can't get up the courage to ask people for help or recommendations. I feel like they couldn't be bothered with me, or wouldn't help me even if I asked. I don't know how to overcome that!

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  • Jason D Barr's Avatar
    Posted by Jason D Barr Wed Apr 29, 2009 11:05am PDT

    Hi, Marci, thanks for this post. I've been dealing with this issue a lot myself, and tried to capture some of the things I found that helped in a post on my blog. One of the keys, as you pointed out, is practice. You've got to do a lot of conversation starting to become good at it, and it's even more important for introverts. You've got years of habituation and inertia to overcome. :) Thanks again.

    http://www.jasondbarr.com/2009/04/08/developing-people-skills/

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  • stephanerd's Avatar
    Posted by stephanerd Wed Apr 29, 2009 12:51pm PDT

    Here I am! Another one of those shy people. Walking into a networking event -- especially alone -- strikes fear into my heart. My shrink has suggested using alcohol as a personal lubricant but, beyond promoting alcohol consumption as a crutch, I think it's important to remember *why* people like me are so afraid. And usually, what we're afraid of is having the spotlight turned on us, and then being summarily rejected.

    Because of this, I think it helps to place the focus upon others. I once wrote a post on surviving networking events by thinking like a journalist. What I meant is that conversation comes much more easily when you stop freaking out about how you appear, and start placing your focus on others. Ask questions...show interest...flippin' pretend you're interviewing this person for a hard-hitting story. People love to talk about themselves, which is why good listeners are so beloved the world over.

    In addition, I think it's important to share: your knowledge, advice, tips, the lowdown on the cool job that sounds just *perfect" for you. If you are generous with what you have, people tend to want to return the favor. And, once again, if you're concentrating on helping others, you're a bit less preoccupied with your own neuroticisms.

    At least this is what works for me, though I can still be a mess in large crowds of strangers. :)

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  • delia lloyd's Avatar
    Posted by delia lloyd Wed Apr 29, 2009 12:57pm PDT

    This is a timely post. I am quite extroverted and don't mind networking, but somehow balked at the enormity of facebook and linked in. Now I will plunge right in! Thanks

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  • yaya's Avatar
    Posted by yaya Wed Apr 29, 2009 1:04pm PDT

    I feel the exact same way as Annie does, its not fair how it comes naturally to some people!

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  • Marci Alboher, Working the New Economy's Avatar
    Posted by Marci Alboher, Working the New Economy Wed Apr 29, 2009 6:00pm PDT

    I'm glad this post resonated with some of you. I also checked out jbarr's post and it added some valuable perspective:

    http://www.jasondbarr.com/2009/04/08/developing-people-skills/

    Annie, what if you tried that journalist approach suggested by stephanerd? I love that!

    -- Marci

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  • ConsciousChange's Avatar
    Posted by ConsciousChange Thu Apr 30, 2009 7:35am PDT

    The idea of networking makes my skin crawl. But I am starting a new business and I know that this is one of those fears that I have to overcome. I really liked the journalist suggestion as I am great at listening which is why I am starting a life coach business (myconsciouschange.com) but to get clients so at this point I have no choice. Thanks for this article. Keep it coming!

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  • Positively's Avatar
    Posted by Positively Thu Apr 30, 2009 12:23pm PDT

    Hi! I just read about you over on Gretchen's site and I just had to come over and check out this post. It's great. I really love the insight you provide here. Thank you!

    http://positivelypresent.typepad.com

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  • KW's Avatar
    Posted by KW Thu Apr 30, 2009 7:19pm PDT

    THANKS! I'm about to start a new business and networking is the key to me finding potential customers and team members. I worry so much about being pushy and offensive to people. I'm trying to figure out how to convince a person (unknowingly) that I have a great product that they would/should be interested in. I struggle with this daily. Any tips would be greatly appreciated...

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Comments 1-10 of 19

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