Sunday, November 29, 2009

All in a days work....

Hello everyone! How are you all????? Me, I've been better.... I am a little irritated right now by my "guests"/"customers"....... I work at an information desk at a hospital and I also handle the switchboard (calling emerg. codes and multiple phone lines).....

Everyone is sooooo rude!! I understand that you may have a family member or loved one that is in the hospital but dammit I AM STILL A PERSON!!!!!!!

At the information desk I get yelled at from across the lobby, "Hey where is kldjdofjeklnv9....." or someone will wisper from across the lobby and get angry because I can't hear or understand them.
---COME UP TO THE DESK!!!!!! Speak in a NORMAL voice. PLEASE!!!!

THEN there are the people that do come up to the desk and AS I am saying Hello and May I help you... THEY are irritated that I took 2 seconds of there time to offer a friendly greeting and decide to interupt me with a name that is usually spelled differently or not in the system. OR if the person's name IS in the system they interupt me as I am sharing with them where to find this patient with "Well WHERE can I find them???!!" I answer and begin to tell them what elevator to take and how to get there and they scream "welll just how am I supposed to get all the way there?!!"... GRRRRRRR..... and I just smile and breathe...
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On the switchboard I am bombarded with people who refuse to open their mouths to speak and hang up on me and curse me as soon as I say "hello thanks for calling....."
Some of the doctors are mean as all hell and many of the other hospital staff bark comands and demand that I do their job for them........  I tell you if the switchboard went on strike the hospital would blow up into flames....noone would be aware of any emergencies, patients would be at risk, the doctors would never be contacted, there would be no schedules for hospital staff...... oh and the lovely guests would have no clue where to find their loved ones.....   THEN...

There are the doctors, patients, guest, and other hospital staff that make my job worth-while..... I am greatful for these rare breaths of fresh air. They appreciate my work. They are kind and understanding. The speak with rather than talk AT.... and for that I am greatful and I feel that my work is not gone unnoticed or underappreciated ♥ I am thankful that I DO have a job when so many are going without... I am greatful that my bills are paid... even if I do not have as much in the bank as I would like.... oh well.... things could ALWAYS be worse...

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Comments 1-5 of 5
  • dANIELLEP's Avatar
    Posted by dANIELLEP Fri Oct 2, 2009 1:33pm PDT

    Wow thats great you are lucky to have a job!! I need to get a job soon lol.

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  • t3chu's Avatar
    Posted by t3chu Fri Oct 2, 2009 2:05pm PDT

    Wow! I'm glad you have a new job, but is sounds hectic working there.

    =D , LOL! I am sure you will do fine at this job! Hang in there, and remember it's a job and it pays the bills. (LOL)

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  • dANIELLEP's Avatar
    Posted by dANIELLEP Mon Oct 12, 2009 1:31pm PDT

    OH life is good.. just waiting for it to keep going. How are you doing with your job and all?!!

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  • t3chu's Avatar
    Posted by t3chu Thu Oct 15, 2009 4:45pm PDT

    Happy Birthday!

    =D

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  • Mrs. Carol B's Avatar
    Posted by Mrs. Carol B Thu Nov 19, 2009 7:12am PST

    Hello Silence,

    That rant was typical LIBRA...........I know full well how it goes.

    Just because I am a Nurse and get paid the so-called big bucks (not big enough as far as I'm concerned for the crap I have to put up with) it's no different. I have to deal with rude family members who think it's just so easy to get their parent up to the commode when the patient is dead weight and can't sit up. We had one such incident the other night when a gentleman's son & daughter tried to get him out of bed because they thought he wanted to use the commode and they couldn't hold him and dropped him on the commode seat with pants still up and he messed everywhere. Then they pushed the call button and asked for staff help. The son said, (as we were leaving 20 min. later after getting the man back to bed, cleaning the mess, and washing ourselves) "you people should be paid a million bucks for what you do, it's NOT easy."

    Yep, no job/career is really easy. Easy is sitting at home or on a beach with millions in a bank account earning a living for you.

    At least we have a job, right. And at the end of my shift (12 hr. overnight) I get to go home and feel good about the people I did help, even if they don't appreciate it. I bet you do too...............

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