Massaging The Numbers?
Katie was recently on vacation and decided to pamper herself with a traditional Swedish massage - her favorite! Like most massage therapists, "Helen" was very attentive and told Katie to tell her how the pressure was and if she needed to adjust it. Because she likes a lot of pressure, Katie kept asking Helen for a harder massage…
After the massage ended, Helen told Katie that if she had wanted such a firm massage, she really should have booked a "deep tissue massage" - throwing in that the deep tissue massages are more expensive because of the extra work they require. Helen's comment made Katie feel awkward and stressed out - exactly the opposite of what a massage should do!
When she paid the bill, Katie was feeling guilty about inadvertently booking the "wrong" massage, and left a bigger tip than usual to compensate Helen for the extra "deep tissue" work. But later that night, she really regretted giving the bigger tip - and actually thought (in retrospect) she should have reduced Helen's trip due to the guilt trip she gave her on the way out! So…what would you have done??
Read More at Fabandfru.com