Los Angeles Adventurer All Suite Hotel at LAX is the HOTEL from HELL! Manager Keith is a Sexual Pervert & Unprofessional Witnessed First Hand!

I Had the misfortune of staying at Los Angeles Adventurer All Suite Hotel at LAX! Overall The services offered are PERFECT. The Staff is HELL. Mean Spirited, Rude, Ghetto, Lies, and Abusive. I sat and listened to Keith the so-called bald headed short manager, make sexual comments to the employees. I watched him change the rules, and I watched him lie. I watched him attack a customer out of the blue after doing nothing about the fact that he screwed up her reservations and tell her he had no rooms yet he was renting rooms to client after clients with no reservations.

I watched his overweight front desk assistant make fun of an elderly woman who's heat, and air condition was not working properly. Yet she sat there and shot the (slang) breeze with another guy. I watched the same Pacific unprofessional Islander, lie on a guest that she overheard having a conversation that worked for the news and say the guest was causing a disturbance when the guest was sitting on her cell phone sharing with her Editors that she was waiting on another hotel.

I watched all in one day a skinny single mom with no money talk about how she took her daughter to watch a fairytale show, brag about being a single mom, having no money, talk about candy, and not go the extra mile to help a client named Kendra and blow up on the lady and be nasty to her!

Where do they get these horrible people from? I come from Old school where people are treated with respect and courtesy!

Open Letter to Keith!
When you mess up a person's pre-booked reservations do Nothing to help them, let them use the FREE internet in the lobby to make reservations else where, then have your FAT lazy lying front desk assistant eaves drop on a clients work phone call then come out and attack the client without asking questions or what you can do to help AFTER you inconvenienced the guest then tell the guest she is unprofessional when she is a GUEST NOT a worker Keith! You don't deserve to be a MANAGER!


Los Angeles Adventurer All Suite Hotel at LAX is great Hotel but they need new Staff hands down!